Who We Are
Verge Path Field is an access control specialist based in Tokushima-shi, Tokushima Prefecture, Japan. We design, supply, install and support smart locks, digital keypads, biometric entry systems and broader access control infrastructure for residential and commercial properties. Our contact details: Tokushima-shi, Tokushima, Japan; telephone +81 88-625-7934. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or contact us about our products and services.
Information We Collect
We collect information in two main ways: information you provide directly, and information collected automatically when you visit our website.
Information You Provide
When you use our contact form to enquire about a smart lock installation, request a security assessment for your property in the Tokushima area, or ask about remote access management options for an existing system, you may share your name, telephone number, email address, property address and details of your security requirements. We collect only what is necessary to respond to your enquiry and, if you proceed with a project, to plan and deliver the installation.
Information Collected Automatically
When you visit vergepathfield.com, our web infrastructure and analytics tools automatically collect certain technical information. This includes your approximate geographic location derived from your IP address, your device type and browser version, the pages you visit and how long you spend on each, and the referring URL that brought you to our site. This information is used to improve our website and to understand which product information is most relevant to our visitors.
Lawful Basis for Processing
We process personal information on the following grounds: (a) consent — where you have freely given it for a specific purpose, such as receiving product updates or a follow-up call; (b) performance of a contract — where processing is necessary to deliver an access control installation or support service you have requested; and (c) legitimate interests — where we have a genuine operational need, such as maintaining records of systems we have installed at a property, and that need is not overridden by your rights.
How We Use Your Information
We use collected information to: respond to product enquiries and security assessment requests; schedule site visits and installations; send appointment confirmations and post-installation support guidance; fulfil warranty and after-sales obligations for smart locks and access control hardware; improve our website and service documentation; and comply with legal obligations applicable to our business in Japan.
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
Sharing Your Information
Verge Path Field does not sell, rent or trade personal information to third parties. We may share data with carefully selected service providers who support our operations — for example, a project management platform or an email delivery service used to send appointment confirmations. Any such provider is under contractual obligations to keep your data confidential and to use it only for the purposes we specify.
We may disclose information where required by Japanese law, court order or regulatory authority. In any such case, we share only the minimum information necessary to meet the legal requirement.
Your Rights Under APPI
Japan's Act on the Protection of Personal Information (APPI, 個人情報の保護に関する法律) grants you rights with respect to your personal data held by Verge Path Field. You have the right to request disclosure of the personal information we hold about you; to request correction of inaccurate or incomplete information; to request deletion of your information where we no longer have a lawful basis to retain it; and to request that we cease using or sharing your information in certain circumstances.
To exercise any of these rights, please contact us by telephone at +81 88-625-7934 or through the contact form on our homepage. We will respond within a reasonable period in accordance with APPI requirements and may ask you to verify your identity before processing your request.
Data Retention
We retain personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by Japanese law. Installation and service records — including system configuration details, hardware specifications and maintenance history for a property — are retained for a minimum of five years following the last service interaction, to support warranty claims and any future regulatory audit. Enquiry records from visitors who did not proceed with an installation are deleted after 12 months if no further contact has been made.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure. Our website uses HTTPS encryption for all data in transit. Access to stored customer records is restricted to authorised members of our team on a need-to-know basis, consistent with the security principles we apply to the physical access control systems we install for our own clients. If we become aware of a security incident affecting your personal information, we will notify you and the relevant Japanese authorities as required by applicable law.
Cookies
Our website uses cookies. For a full explanation of what cookies we use, why we use them, and how to manage your preferences, please see our Cookie Policy.
Children's Privacy
Our services are directed at adults making decisions about security systems for residential or commercial properties. We do not knowingly collect personal information from individuals under the age of 16. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy when our practices change or when legal requirements in Japan are revised. The current version is always published on this page. For material changes, we will make reasonable efforts to notify existing clients directly where we hold contact details.
Contact
For questions, requests or concerns about this Privacy Policy or our data handling practices, please contact Verge Path Field:
- Phone: +81 88-625-7934
- Address: Tokushima-shi, Tokushima, Japan
- Or use the contact form on our homepage.
Last updated: August 2026